Frequently asked questions

Everything you need to know before you order.

Can’t find your answer here? Call +27 83 997 5304 or email [email protected] and we’ll get back to you directly.

Ordering & pricing

Is there a minimum order quantity?

No minimum for standard orders — order a single box of A4 or a full pallet. Wholesale pricing kicks in automatically once your order reaches bulk quantities.

Do you offer wholesale or reseller pricing?

Yes. Schools, offices, print shops and resellers ordering regularly or in bulk can apply for wholesale rates. Email [email protected] with your business details and typical order volume.

How do I get a quote?

Send us the brand, paper type, quantity and delivery address by email or phone, and we’ll come back with pricing and an estimated lead time — usually within one business day.

Can I set up an account for repeat orders?

Yes, businesses and schools ordering regularly can set up an account with agreed pricing and invoicing terms. Contact us to get one set up.

Products & brands

Which brands do you stock?

Typek, Mondi Rotatrim, Office National, Grafton and Coloraction. Every product is genuine, sourced from the manufacturer or an authorised distributor.

What’s the difference between the copy paper brands?

Typek and Office National are everyday, value-focused copy paper suited to standard office and school use. Mondi Rotatrim is a premium local option known for smooth, jam-free printing. If you’re unsure which fits your printer or volume, ask us — we’re happy to advise.

Do you stock coloured paper?

Yes — Coloraction, available in a wide range of consistent, vivid colours, popular for classrooms, design studios and creative print work.

Do you sell board or packaging paper?

Yes, we stock Grafton pulp and specialty board for packaging, craft and industrial applications where standard copy paper isn’t suitable.

Delivery

Do you deliver outside George?

Yes, we deliver nationwide across South Africa. Delivery time depends on your location — local George deliveries are typically quickest.

How long does delivery take?

Most orders within the Western Cape arrive within 1–3 business days. Other provinces typically take 3–5 business days, depending on order size and courier availability. We’ll confirm an estimate when you order.

Is there a delivery fee?

Delivery is calculated based on order size and location. Larger and bulk orders often qualify for free or reduced-rate delivery — we’ll include this in your quote.

Can I collect my order instead?

Yes, collection is available from our George location at 9 Pioneer Road. Let us know when ordering and we’ll confirm when it’s ready.

Payment & support

What payment methods do you accept?

EFT is our standard payment method for both once-off and account orders. Get in touch for other arrangements if needed.

Do you issue invoices for businesses and schools?

Yes, every order comes with a proper tax invoice, and approved accounts can arrange agreed payment terms.

What if there’s an issue with my order?

Contact us within 48 hours of delivery with your order details and the issue, and we’ll sort out a replacement or refund. Every product we sell is genuine and quality-checked before it leaves our stock.

How do I get in touch with a question that’s not listed here?

Call +27 83 997 5304 or email [email protected] — a real person will get back to you, not a queue.

Still have a question?

9 Pioneer Road, George, 6529 · +27 83 997 5304

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